Title: Organization Development Specialist
Close Date: When Filled
Company: Knowledge Learning Corporation
Location: Portland, Oregon

Responsibilities
SCOPE AND RESPONSIBILITIES:
The Organizational Development (OD) Specialist has responsibility for assisting in the facilitation of the company’s cultural transition and implementing programs that develop a performance driven culture. The OD Specialist works closely with business unit managers to identify needs, and provides oversight to the design, development, and implementation of agreed upon strategies. In addition, the OD Specialist is responsible for refining, implementing and monitoring performance management processes and programs, integrating Lominger competency models and tools, assisting in the design and development of 360 assessments as well as facilitating them, designing and developing supervisory and management development training programs and other OD interventions to build organizational and individual capabilities.

SPECIFIC RESPONSIBILITIES:
• Facilitates advisory committees, task forces or action learning teams to develop strategies and initiatives to improve leadership competencies and operational performance.
• Works alongside corporate and field management to execute strategies and actions needed to build a cohesive company culture.
• Collaborates with management to identify key competencies and behaviors required for success in each critical job.
• Designs and develops and facilitates supervisory and management training programs to fill competency gaps and develop skills for front line managers and leaders.
• Refines existing performance management tools and designs an implementation approach for rolling out a company-wide performance management system. Initiates the automation of these tools as appropriate.
• Provides on-going management and ensures continuous process improvement of the Performance Management process and program. Creates process performance metrics; tracks and reports results.
• Conducts training and coaches managers and staff on performance management processes and tools.
• Participates in talent review process, ensuring that leadership profiles are current and that development planning is completed.
• Coaches managers on how to build effective development plans and follow up activities.

Requirements
COMPETENCIES:
Business Acumen – Knows how business works; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answer.
Organizational Agility – Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal networks; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations.
Presentation Skills – is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.
Interpersonal Savvy – Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Integrity and Trust – Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admit mistakes; doesn’t misrepresent him/herself for personal gain.

PERSONAL ATTRIBUTES:
Behavioral attributes essential for this role include strong integrity, ability to create trusting relationships, straight-forwardness, composure and self awareness. In addition, the individual must demonstrate the ability to value people and strength in building relationships both within the Learning & Development team as well as with corporate and field operations. As a leader, the individual must be able to share the organizations vision, be proactive, demonstrate customer focus and become an agent for change. As a Learning & Development team member, the individual must be resourceful, have a demonstrated drive for results, be a quick study, make appropriate decisions – often on the fly, and be skilled at driving change.

EXPERIENCE REQUIRED:
• BA/BS degree required.
• A minimum of 5-7 years of experience in developing and facilitating organizational development, performance and management development programs
• Proven capability in organizational development using competency-based models; Lominger certification preferred
• Ability to demonstrate practical application of organizational development concepts and tools
• Direct experience in designing and implementing large scale performance management programs
• Hands on experience with designing, developing and implementing management development programs

TRAVEL: 40-50% travel required.

About the Organization
Knowledge Learning Corporation® (KLC) is the nation's leading private provider of early childhood and school-age education and care, serving more than 300,000 children in the United States. KLC has business lines that include the KinderCare Learning Centers, Knowledge Beginnings, and Children’s Creative Learning Center brands supporting early childhood education and care through approximately 1,900 community-based centers and more than 130 employer-sponsored sites; and KLC School Partnerships, a leading provider of pre-K through 12 supplemental educational solutions, operating more than 1700 programs nationwide. We invite you to consider joining the more than 40,000 professional employees who are dedicated to making a difference in the lives of children.

Salary and Benefits

How To Apply
Please submit all resumes by clicking on the following link:
https://knowledgelearning.tms.hrdepartment.com

Please indicate to the employer that you saw this posting on the ASTD-Cascadia Chapter web site.